Tech Support
Fix Common Computer Problems
The Technology Specialist is Dave Whipp who is generally at the school on Monday.
Word Says Ctrl Key is Pressed. Also, input is not accepted in browser.
Letters may be repeated in Word, perhaps when holding the shift key down.
Press both CTRL keys at the same time to fix. You may have to restart the computer.
New Tab Doesn’t Open When A Tile Is Clicked on Control Tower
Get Rid of “Download Windows 10” Notifications on Toolbar
Display Is Rotated
The display is horizontal or upside down. Ctrl + Alt + [Up Arrow]
Audio Doesn't Play Through Headset
Library Printer Stops Working from Your Computer
Word Says Ctrl Key is Pressed. Also, input is not accepted in browser.
Letters may be repeated in Word, perhaps when holding the shift key down.
Press both CTRL keys at the same time to fix. You may have to restart the computer.
New Tab Doesn’t Open When A Tile Is Clicked on Control Tower
- Start Button > Control Panel > Internet Options
- Settings
- General tab
- Tabs button
- When a new tab is opened, open: The new tab page.
- Restart the computer.
Get Rid of “Download Windows 10” Notifications on Toolbar
- Start button > Control Panel > Notification Area Icons
- Make sure "Always show all icons and notifications on the taskbar" is unchecked.
- Find “GWX: Get Windows 10.”
- Set to “Hide icon and notifications.”
Display Is Rotated
The display is horizontal or upside down. Ctrl + Alt + [Up Arrow]
Audio Doesn't Play Through Headset
- Right-Click the speaker icon in the lower right of the display.
- Click "Playback devices."
- Click the listing for the headset.
- Click "Set Default."
Library Printer Stops Working from Your Computer
- Start Button > Devices and Printers
- Right-click Library Printer icon
- Select Printer Properties > Ports tab > Configure Port button
- Uncheck "SNMP Status Enabled"